<strong>Welcome to use Ping An Hong Kong’s services.</strong>
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Welcome to use Ping An Hong Kong’s services.
<br><br>Prior to using Ping An Life Insurance Company of China (HK), Ltd. (hereinafter referred to as "PAHK") online account services, please read carefully and fully understand Ping An Hong Kong’s Member Service Agreement (hereinafter referred to as "the Agreement"), especially the corresponding provisions restricting or exempting liability, the applicable law settlement of and disputes.
<strong> Corresponding clauses that restrict or exempt liability are brought to your attention in bold.</strong>
Minors shall read the Agreement with a legal guardian.
<strong>By clicking "Read and agree with the registration agreement" button, you confirm that you have fully understood and fully accepted all clauses of this Agreement.</strong>
<br><br>You agree that Ping An Hong Kong has the right to modify the terms of this Agreement and publicize them in accordance with laws when necessary. You can read the latest version of the Agreement on the relevant service page.
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<li>Article 1 Scope of the Agreement</li>
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<li>Article 2 Account Use Rules</li>
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<li>Article 3 Behaviors Prohibited</li>
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<li>Article 4 Changes, Interruptions or Termination of Services</li>
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<li>Article 5 Authorization Clause</li>
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<li>Article 6 Disclaimer </li>
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<li>Article 7 Intellectual Property Right Declaration</li>
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<li>Article 8 Privacy Protection Rules </li>
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<li>Article 9 Legal Effect </li>
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<li>Article 10 Applicable Laws and Settlement of Dispute </li>
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<strong>Article 1 Scope of the Agreement</strong>
<br><br>This Agreement is entered between you and Ping An Hong Kong with regard to your registration, login and use of Ping An Hong Kong services (including but not limited to the login and use on PC , mobile devices, etc.).
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<strong>ArArticle 2 Account Use Rules</strong>
<br><br>I. Member registration
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<ul>
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<li>1. You may need to provide some necessary information when registering or using Ping An Hong Kong services. You shall ensure that the registration form you fill in and information you provide are true, accurate and complete, otherwise you may not use the Services or may be restricted during the use of the Services. You are liable for any loss incurred due to untrue, inaccurate or incomplete information.</li>
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<li>2. Ping An Hong Kong has the right to decide whether your registration is valid or not based on the authenticity, accuracy and completeness of the registration information provided by you as well as based on whether other conditions prescribed by Ping An Hong Kong can be met. If there is any false information in the registration information provided by you or in the case of impersonating other people's information, Ping An Financial Services, as the provider of the Services, has the right to cancel the account.</li>
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<li>3. During the process of using Ping An Hong Kong, in case of changes in registered information provided by you, you shall conduct corresponding changes in a timely manner. </li>
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<li>4. You voluntarily register and use Ping An Hong Kong, and confirm that your financial or non-financial product accounts will be managed by Ping An Hong Kong’s technical operation methods.</li>
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<li>5. If you are a minor, you shall obtain prior written consent from your legal guardian before using the Services. The guardian's consent includes but is not limited to oral, written, or other forms. The guardian shall bear the primary responsibility of protecting the privacy of the minor on the website, and the minor and his/her guardian shall bear all consequences arising from the use of the Services.</li>
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<li>6. Once registered as a member of Ping An Hong Kong, you can use your account on many platforms such as Ping An Group's subsidiaries and partners. When using a Ping An Hong Kong account to log in and use products or services provided by other platforms, in addition to complying with this Agreement, you shall also abide by the provisions of these platforms’ service agreements, the rules published by the platform, and instructions and operating guidelines on the correct use of the platform services. Ping An Hong Kong and other platforms bear their respective responsibilities for possible disputes within the scope of legal regulations and agreements.</li>
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<li>7. Ping An Hong Kong provides integrated financial and life services for members. In order to ensure customer experience and functional services, you may be required to fill in contents which are not completely consistent when registering at different platform entrances. Therefore, when using higher-level services, to provide you with better services and protect your account security, you may need to fill out complete information before you can use it.</li>
</ul>
<br><br>II. User name and password security
<br>II. User name and password security
<br><br>You shall properly keep your username and password, as well as devices for loading and using Ping An Hong Kong services. Any use of the user name and password is deemed as your own operation by Ping An Hong Kong, and electronic information records generated by the operation are valid evidence of Ping An Hong Kong’s member behaviors. You are fully responsible for all activities carried out with this username and password.
<br><br>You shall set and keep passwords in accordance with the principles of confidentiality, including but not limited to:
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<li>1. avoid using numbers such as date of birth and telephone numbers that are obviously related to you as your passwords;</li>
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<li>2. after receiving the initial passwords, you shall reset the passwords as soon as possible by logging on the Ping An Hong Kong. </li>
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<li>3. you shall regularly reset the passwords and keep them in mind;</li>
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<li>4. when entering passwords on devices, you shall ensure that you are not peeked by others or unsafe devices;</li>
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<li>5. may not use Ping An Hong Kong in public places such as Internet cafes or other people's computers or network devices;</li>
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<li>6. choose a safe exit method to terminate the current service when you want to end the service;</li>
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<li>7. you shall reset a password in time if you disclose or forget it.</li>
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<br><br>III. Suspend and cancel users
<br>III. Suspend and cancel users
<br><br>You shall suspend or cancel your Ping An Hong Kong (TOA) account if you don’t log in or use it.
<br><br>You can suspend or cancel your "TOA" accounts and modify your registration information by directly logging on the functional area of "TOA". After suspending the "TOA" account, you may not use "TOA" services within the suspension period and can only use them again when the suspension period ends; after canceling the "TOA" account, your membership qualification will be canceled, and you shall re-register the "TOA" account for future use.
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<strong>Article 3 Behaviors Prohibited </strong>
<br><br>I. When you use Ping An Hong Kong services, you are prohibited from engaging in the following activities. The system records of Ping An Hong Kong can be used as the evidence for such behavior:
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<li>1. publishing, transmitting, disseminating, and storing contents that endanger national security and unity, undermine social stability, and violate public order and customs, insulting, defamation, obscenity, violence, and any contents that violate national laws and regulations;</li>
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<li>2. publishing, transmitting, disseminating, and storing contents that infringe on others’ intellectual property rights, trade secrets and other legal rights;</li>
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<li>3. maliciously fabricating facts and concealing the truth to mislead and deceive others;</li>
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<li>4. publishing, transmitting, and disseminating advertising information and spam;</li>
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<li>5. uploading, posting, sending or transmitting software viruses or other computer codes, files and programs that interfere with, destroy or limit the functions of any computer software, hardware or communication devices via email or other ways;</li>
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<li>6. malicious login, registration, and malicious use of system functions and services; interference or destruction of the Ping An Hong Kong services or servers and networks connected to the Ping An Hong Kong services, or failure to comply with the regulations for the use of the Ping An Hong Kong services network;</li>
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<li>7. maliciously defaming or damaging the reputation of Ping An Hong Kong, and taking use of Ping An Hong Kong membership identity to engage in activities that violate national laws and regulations;</li>
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<li>8. violating any relevant Chinese laws, administrative regulations, rules, ordinances and other legally valid norms.</li>
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<br><br>II. If PingAn Account discovers or receives reports from others that information posted by you violates this Agreement, PingAn Account has the right to make independent judgments and take technical measures to delete, block or disconnect the link. In addition, PingAn Account has the right to take measures including, but not limited to, suspend or terminate services, restrict, freeze, or terminate account use, and pursue legal liability, based on the nature of the members' behavior.
<br>II. If PingAn Account discovers or receives reports from others that information posted by you violates this Agreement, PingAn Account has the right to make independent judgments and take technical measures to delete, block or disconnect the link. In addition, PingAn Account has the right to take measures including, but not limited to, suspend or terminate services, restrict, freeze, or terminate account use, and pursue legal liability, based on the nature of the members' behavior.
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<strong>Article 4 Changes, Interruptions or Termination of Services.</strong>
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<strong>II. In the case of the following situations, Ping An Hong Kong has the right to interrupt or terminate the services under this Agreement without prior notice and will not bear any responsibility to you or any third party:</strong>
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<li>1. according to law, you shall submit true information. However, the personal information you provided is not true, or inconsistent with the information at the time of registration without any reasonable proof;</li>
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<li>2. you violate the relevant laws and regulations or the agreement of this Agreement;</li>
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<li>3. according to law or required by competent authorities;</li>
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<li>4. for security reasons or other necessary circumstances. </li>
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<br><br>III. You shall back up data stored in this Services. If your service is terminated, Ping An Hong Kong may permanently delete your data from the server, unless otherwise provided by laws and regulations. After the service is terminated, Ping An Hong Kong has no obligation to return the data to you.
<br>III. You shall back up data stored in this Services. If your service is terminated, Ping An Hong Kong may permanently delete your data from the server, unless otherwise provided by laws and regulations. After the service is terminated, Ping An Hong Kong has no obligation to return the data to you.
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<strong>Article 5 Authorization Clause</strong>
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<strong>I hereby authorize Ping An Group, unless otherwise provided by law, to provide, inquire or collect my information for its partners as needed for the purposes of provision of better services and products for me.</strong>
<br><br>The foregoing "information" may include but is not limited to identity information, property information, account information, credit information, transaction information, healthcare information, track information, electronic equipment information, electronic equipment operation log and other information related to you. In order to ensure your information security, Ping An Group has the obligation to keep the above information confidential and try its best to take various measures to ensure the security of the information. This Article shall come into force upon the execution of this Agreement and shall have independent legal effect, no subject to the formation of this Agreement and the change in the status of effect.
<br><br>Ping An Group herein refers to, Ping An Insurance (Group) Company of China, Ltd. and companies controlled by it directly or indirectly as well as companies in which Ping An Insurance (Group) Company of China, Ltd. acts directly or indirectly as a single largest shareholder.
<br><br>Ping tAn Group herein refers to, Ping An Insurance (Group) Company of China, Ltd. and companies controlled by it directly or indirectly as well as companies in which Ping An Insurance (Group) Company of China, Ltd. acts directly or indirectly as a single largest shareholder.
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<strong>If you disagree with the clause above partially or completely, you may [dial our customer service hotline (XXXXXXXX)] to cancel or alter the authorization.</strong>
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<strong>Article 6 Disclaimer</strong>
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<li>I. Ping An Hong Kong does not provide any form of guarantee for the Services, including but not limited to meet your needs, the Services not being interrupted, timely service or zero-error;</li>
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<li>II. Ping An Hong Kong’s partners shall be liable for service contents and quality provided by them;</li>
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<li>III. Ping An Hong Kong does not guarantee the accuracy and completeness of the external links set up to benefit members. In addition, Ping An Hong Kong does not assume any responsibility for website contents accessed via external links rather than effectively controlled by Ping An Hong Kong; </li>
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<li>IV. Ping An Hong Kong is not liable for service changes, interruptions or terminations specified in Article 4 of this Agreement. </li>
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<li>V. Ping An Hong Kong is not liable for any losses incurred due to the failure to properly execute Ping An Hong Kong member operation instructions submitted by you under the following circumstances:</li>
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<li>1. the instruction information is unclear, garbled or incomplete;</li>
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<li>2. the products or services you own are invalid or terminated;</li>
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<li>3. Ping An Hong Kong has no faults.</li>
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<li>VI. Losses incurred due to computer viruses, trojans or other malicious programs or hacker attacks.</li>
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<li>VII. You shall use the account securely, and properly keep the user name and password of your Ping An Hong Kong account. Ping An Hong Kong is not be liable for any loss caused by your improper storage.</li>
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<li>VIII. If you log on to Ping An Hong Kong under shared environment or if your computer is monitored remotely, Ping An Hong Kong shall not be liable for any loss caused thereby.</li>
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<li>IX. Ping An Hong Kong doesn’t allow you to use others’ identity information for registration, otherwise, the legal liability arising therefrom shall be borne by you, and you shall compensate for the losses caused to others.</li>
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<li>X. If you use others' account, you shall obtain their prior consent. Once you enter the correct user name and password, you will be deemed to have obtained others’ consent. Any dispute between you and others arising therefrom has nothing to do with Ping An Hong Kong, Ping An Hong Kong is not be liable for any loss you or others suffer, and Ping An Hong Kong shall reserve the right of recourse in case of any loss caused to Ping An Hong Kong. </li>
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<li>XI. If Ping An Hong Kong's members enter account details into any other service systems rather than the security login system on the relevant webpage of Ping An Hong Kong, Ping An Hong Kong shall not be liable for any loss caused thereby.</li>
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<li>XII. Ping An Hong Kong shall not be held responsible for the incomplete, lost or third-party interception of information caused by members of Ping An Hong Kong who log on relevant websites and use relevant services through mobile communication devices.</li>
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<li>XIII. If Ping An Hong Kong fails to perform its obligations hereunder or fails to perform them on time due to unforeseeable, unavoidable and insurmountable force majeure events, Ping An Hong Kong shall be exempted from liability to the extent permitted by law. </li>
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<li>XIV. If Ping An Hong Kong has defects that cannot be found at the scientific and technological level when it is put into use, Ping An Hong Kong shall not be liable for the losses caused thereby.</li>
<br><br>I. The content (including but not limited to web pages, text, pictures, audio, video, graphics, etc.) contained in Ping An Hong Kong services and the copyright, patent rights and other intellectual property rights of the software on which the services is provided are owned by Ping An Hong Kong and its affiliates. Ping An Group owns the trademarks and related rights of commercial logos, such as “Ping An” and “Ping An Hong Kong” used in the Services.
<br><br>II. The intellectual property rights of the content contained in the Services are protected by law. If you infringe Ping An Hong Kong relevant rights, you will be liable for damages.
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<br><br>I. Scope of personal information collection
<br><br>When you use Ping An Hong Kong services, you will actively provide us with some information. You agree and permit us to collect some of your information to provide you with the service.
<br><br>The scope of information we collect includes:
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<li>1. In order to comply with the laws and regulations, and based on the reasonable needs of providing services and improving the service quality, we need to identify you. When you register and use Ping An Hong Kong, you may need to provide us with some personally identity information, such as name, certificate type and certificate number, mobile phone number, contact address, email address, and so on.</li>
<li>2. In addition to the above information, we collect other information about you in order to provide you with more personalized services, including but not limited to age, birthday, occupation, education level, etc., and other information such as the language, appetite, etc.</li>
<li>3. When you use Ping An Hong Kong services provided in this Agreement, we may record relevant information about your operation and log information related to the Ping An Hong Kong services, which can help us provide you with accurate services and better protect your account.</li>
<br><li>1. In order to comply with the laws and regulations, and based on the reasonable needs of providing services and improving the service quality, we need to identify you. When you register and use Ping An Hong Kong, you may need to provide us with some personally identity information, such as name, certificate type and certificate number, mobile phone number, contact address, email address, and so on.</li>
<br><li>2. In addition to the above information, we collect other information about you in order to provide you with more personalized services, including but not limited to age, birthday, occupation, education level, etc., and other information such as the language, appetite, etc.</li>
<br><li>3. When you use Ping An Hong Kong services provided in this Agreement, we may record relevant information about your operation and log information related to the Ping An Hong Kong services, which can help us provide you with accurate services and better protect your account.</li>
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<br><br>II. Purposes of collecting personal information
<br>II. Purposes of collecting personal information
<br><br>You understand and agree that Ping An Hong Kong may use personal information provided by you for one or more of the following purposes:
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<li>1. more accurate identification; </li>
<li>2. process members' needs for purchasing commodities and services;</li>
<li>3. meet members' needs for the use of various online services, mobile communications services and other services;</li>
<li>4. provide better membership services and communication, including project research and plan development, sending of relevant news and service messages to members, and provision of relevant discounts and recommendation of products to members;</li>
<li>5. preventing or prohibiting illegal activities;</li>
<li>6. other uses as permitted by you.</li>
<br><li>1. more accurate identification; </li>
<br><li>2. process members' needs for purchasing commodities and services;</li>
<br><li>3. meet members' needs for the use of various online services, mobile communications services and other services;</li>
<br><li>4. provide better membership services and communication, including project research and plan development, sending of relevant news and service messages to members, and provision of relevant discounts and recommendation of products to members;</li>
<br><li>5. preventing or prohibiting illegal activities;</li>
<br><li>6. other uses as permitted by you.</li>
</ul>
<br><br>III. Protect and store personal information
<br>III. Protect and store personal information
<br><br>In order to ensure the proper use of personal information, Ping An Hong Kong takes proper management measures to ensure the confidentiality of personal information collected and adopts security technology measures to protect data, establishes strict information storage and use specifications, and also strictly manages people who may access to your information.
<br><br>IV. Sharing and disclosure of personal information
<br><br>We have an obligation to keep your information confidential and will not disclose your personal information without your permission. You agree that we will share your information with third parties in the following cases:
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<li>1. obtain your consent or authorization;</li>
<li>2. some services you require need to be provided or jointly provided by partners (including but not limited to companies that provide relevant technical support, courier companies and companies that provide rewards). In order to provide such services for members, it is necessary for Ping An Hong Kong to provide service partners with members' personal information needed for completion of the services.</li>
<li>3. Ping An Hong Kong may jointly hold promotional events with third parties and share all or part of the personal information collected from such events with the third party.</li>
<li>4. according to laws, regulations or mandatory provisions of government, Ping An Hong Kong shall provide members' personal information for relevant judicial or governmental departments.</li>
<li>5. to complete a merger, division, acquisition or asset transfer</li>
<li>6. for the prevention of members’ legitimate rights and interests of others or public interests of the society from being seriously harmed. </li>
<br><li>1. obtain your consent or authorization;</li>
<br><li>2. some services you require need to be provided or jointly provided by partners (including but not limited to companies that provide relevant technical support, courier companies and companies that provide rewards). In order to provide such services for members, it is necessary for Ping An Hong Kong to provide service partners with members' personal information needed for completion of the services.</li>
<br><li>3. Ping An Hong Kong may jointly hold promotional events with third parties and share all or part of the personal information collected from such events with the third party.</li>
<br><li>4. according to laws, regulations or mandatory provisions of government, Ping An Hong Kong shall provide members' personal information for relevant judicial or governmental departments.</li>
<br><li>5. to complete a merger, division, acquisition or asset transfer</li>
<br><li>6. for the prevention of members’ legitimate rights and interests of others or public interests of the society from being seriously harmed. </li>
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<br><br>V. The third party liability declaration
<br>V. The third party liability declaration
<br><br>Due to the necessity of services, Ping An Hong Kong may link related websites to websites of Ping An Group’s partners (collectively referred to as "third-party websites"). The Privacy Protection Rules are not applicable to these third-party websites because they are not under the control of Ping An Hong Kong. If you use a link provided by Ping An Hong Kong to visit the third-party websites, the operators of these websites may collect your personal information. Ping An Hong Kong endeavors to ensure that all linked third-party websites take the same measures to protect personal information, but Ping An Hong Kong assumes no legal or other responsibility for the activities, privacy policies, or level of privacy protection of these third party websites.
